North Ridge Health & Rehab

COVID-19 Testing Protocol Update

As of September 2, 2020, all Mission Health communities are following new testing requirements to help us continue to track and control the spread of COVID-19. All employees will be regularly tested, with frequency of testing dependent on the prevalence of COVID-19 in that center’s county—either once per month, once per week, or twice weekly. Residents have the option to be tested on this schedule, unless they have symptoms or there is a positive case in the center.

Please note that residents without symptoms are not required to be tested, and that residents who previously tested positive for COVID-19 do not need to be retested for 90 days. In the event of a new infection in a center, all residents and employees will be tested as a precaution.

We continually adjust to new circumstances and evolving best practices. We will provide any updates as they become available. Please contact your local Mission Health community if you have any questions.

We recognize that keeping you informed is an essential part of the support we provide. During the COVID-19 pandemic, this is more important than ever. As required, here are the current numbers of those in our communities who have been directly affected by COVID-19. Please know that we are intensely focused on minimizing the risk of COVID-19 for all of our residents, patients, and employees. We continue to strictly follow safety guidelines from federal and local health authorities, because every life threatened by this terrible virus is precious.

Updated: October 28, 2020

To our patients, residents, families and friends:

We continue to appreciate your commitment to working with us to keep our residents and staff protected during this past year. All the care and precautions that we have implemented, in accordance with all national, state, and local guidelines, have been essential in our efforts to fight COVID-19, as it continues to be a worldwide challenge.

With that in mind, we want you to know that although we cannot let up on our efforts, we will be available to help you make the holiday special, even if it’s not the one that any of us anticipated. We will help set up phone, video, mail, and window visits, and will be in contact whenever we have updates or special “COVID-cautious” holiday events planned that enable us to bring some holiday cheer, while remaining socially distant.

We also want to take this moment to remind everyone that the upcoming season is a great time to check in with your family member to see if there are any apparel or personal care items that might bring them some extra joy! We would be happy to deliver (on your behalf) any cozy socks, new sweaters, and other small items you’d like to gift them over the coming months!

We not only care for our residents, we care about them. The holidays will understandably be more challenging this year than ever before, and while we wish we could open our doors and welcome everyone in for our usual festivities, the safety and comfort of our residents is our number one concern. We will be taking every step we can to connect our residents and their families, to bring holiday cheer and togetherness…even from afar!

Please call us for any specifics and additional questions you may have!


Stuart Lindeman
President & CEO

Mission Health Communities

a covid-19 interview with hutchinson health and rehab administrator

NOVEMBER 20, 2020  |  Our Hutchinson Health and Rehab administrator, Rebeka Jones, was interviewed by Hutch Post personality Nick Gosnell about the steps skilled nursing facilities are taking in response to the COVID-19 situation.
Click here for the podcast
Click here for the transcript

COVID-19-related Videos

Visitation Policy

Stuart Lindeman, President and CEO, Mission Health Communities, explains the CMS guidelines regarding visitation policies.

MH Vigilance Policy

Even in normal times, Mission Health Communities are focused on helping prevent infections and illnesses with thorough best practices that are monitored daily. This everyday experience is helping with our increased COVID-19 response.

MH Now Hiring!

We’re looking for professionals who have talents to share! We’re looking for hospitality assistants as well as nurses and nursing assistants. Please contact Rafael Morales, Tampa Office Liaison at 813-367-1049 or email.

MH Staff Policy

All of us at Mission Health are working as hard as we can to help protect the health of your family members from the ongoing coronavirus crisis. That includes very strict staff health screening policies.

Effective Immediately:

3 Day Qualifying Stay Waiver

24/7 Admissions Support Available​

To help manage seniors who may be displaced by effects of COVID-19, this helps create much needed hospital space for others.  SNF care without a 3-day inpatient hospital stay will be covered for beneficiaries who experience dislocations or are otherwise affected by the emergency, such as those who are (1) evacuated from a nursing home in the emergency area, (2) discharged from a hospital (in the emergency or receiving locations) in order to provide care to more seriously ill patients, or (3) need SNF care as a result of the emergency, regardless of whether that individual was in a hospital or nursing home prior to the emergency.

in-room rehab

Mission Health is coming up with innovative ways to keep residents engaged while practicing safe COVID-19 protocols

Necessity is the mother of invention.

And while we’ve always had infection protocols in place at our communities, we’re instilling even more stringent protocols in the wake of COVID-19 concerns. We’re striving to meet the rehab and engagement needs of our residents while keeping them safe.
Here’s some of what we are doing:

music symbols

Musical Memory/Cognition:
Name That Tune game—music
and memory techniques.
Playing music on a device isn’t necessary…humming a tune
can be just as fun!


Tracking the Days: Create a daily calendar with the residents to help with orientation, reference as to day, season, when to expect therapy sessions to take place.

mobile phone

Technology Management: Problem solving, recall, and other executive function skills by teaching residents to utilize their technology (Smart Phones and Tablets)

deck of cards

Games: Board and card games
require executive function skills
and communication skills: task initiation, organization, time management, attention, and working memory.

tooth brush

In-room Guidance: Taking activities of daily living and teaching in spaces like home for teethbrushing, tidying blankets, walking to the closet getting dressed, etc.

plate of food

In-room Meal Times: While not ideal, we’re increasing communication opportunities  while residents eat in their rooms

Is it a cold, the flu, allergies, or COVID-19 coronavirus?

what are typical SYMPTOMS

Covid-19 Coronavirus

Shortness of breath

the FLU


Runny nose
Sore throat
Stuffy nose

*more common in children

a cold

Fever (rare)
Mucus dripping down
   back of throat
Runny nose
Sore throat
Stuffy nose
Watery eyes

seasonal allergies

Itchy eyes
Runny nose
Stuffy nose
Watery eyes

Keep in mind: It’s possible to have these conditions without experiencing every symptom.

How long for symptoms to appear after exposure

Covid-19 Coronavirus

2-14 days

the FLU

1-4 days

a cold

1-3 days

seasonal allergies


How long do symptoms last?

Covid-19 Coronavirus


the FLU

3-7 days

a cold

7-10 days

seasonal allergies

As long as you’re exposed to allergens

If you start to feel sick, try not to panic or assume the worst.

  • COVID-19 shares some of the same symptoms caused by the flu and colds, including fever and coughs.


  • Remember, we’re still in the midst of cold and flu season, plus seasonal allergies are starting to kick in. If you’re feeling sick, one of those conditions is still the most likely cause.


  • For most people who are otherwise healthy, coronavirus does not cause serious health problems.

When should you seek care for COVID-19?

When you have a fever of 100.4 degrees F or higher, shortness of breath/difficulty breathing or a cough, call your doctor’s office or start a Virtual Visit or eVisit.

In case if an emergency, please call 911


don't shake hands

NO HANDSHAKING! Use a fist bump, slight bow, elbow bump, etc. Use ONLY your knuckle to touch light switches. elevator buttons, etc.

gas tank

Lift the gasoline dispenser with a paper towel or use a disposable glove.


Open doors with your closed fist or hip—do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and post office/commercial doors.

wipe stuff clean

Use disinfectant wipes at the stores when they are available, including wiping the handle and child seat in grocery carts.

Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been.

hand sanitizer

Keep a bottle of sanitizer available at each of your home’s entrances. AND in your car for use after getting gas or touching other contaminated objects when you can’t wash your hands immediately.


If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more!

Keep YOUR Spirits Up RECIPE

Antioxidant Berry Smoothie

This smoothie is packed with immune boosting vitamins & minerals including vitamin C, vitamin A, vitamin D, zinc, & B6.

strawberry smoothis


  • 3 cups strawberries and/or blueberries

  • 1 cup vanilla yogurt

  • 1 cup milk

  • ¼ cup honey

  • 1 banana

  • 8 ice cubes


  1. Place berries, banana, yogurt, honey, and milk in a blender. Blend until fruit is pureed.

  2. Add ice cubes and blend until smooth.

  3. Divide smoothie into four disposable cups with lids.

  4. Hold on ice below 40F for up to 1 hour.

  5. Discard any unused portions after 1 hour.