North Ridge Health & Rehab


To our Valued Residents, Families, Employees and Partners,

As the situation around COVID-19 continues to evolve, I want you to know how important it is to all of us here Mission Health and our Communities to help ensure the health and wellbeing of all who are a part of our extended family. There is nothing that matters more to us. 

First and perhaps most importantly for you to note: In order to help protect our patients and residents, we are following new guidelines from the Centers for Disease Control and Prevention (CDC), including a strict No Visitation policy until further notice.

This policy applies to all visitors and non-essential health care personnel, except for a compassionate care (end-of-life) situation. Any visitor who is permitted by this exception will be pre-screened for signs of illness. Their visit would be restricted their family member’s room.

We understand that connecting with your family is incredibly important, and there are a variety of other ways you might consider communicating with one of our residents. These may include telephone, email, text, video chat or social media. Our staff will be happy to help you coordinate these activities. I strongly encourage you to keep in touch!

In addition to the No Visitation policy, our staff, residents and patients are being frequently screened for signs of illness and reminded to help prevent the spread of infection by exercising proper hand washing hygiene as well as social distancing. Hand-washing and hand-sanitizer stations are provided throughout our buildings.

Finally, please know that we have taken additional measures developed in consultation with global and local public health authorities to make our cleaning and hygiene protocols even more rigorous:

  • Our employees are receiving ongoing briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning our buildings.
  • We will continue to adjust food and beverage service in accordance with current CDC recommendations.

For more information, I invite you to monitor the CDC’s coronavirus disease information page. 

I believe it is in challenging times like these that the power of our C.A.R.E.S. philosophy is more important than ever.

Thank you all for your support and understanding.

Stuart Lindeman
President & CEO

Mission Health Communities

Effective Immediately:

3 Day Qualifying Stay Waiver

24/7 Admissions Support Available​

To help manage seniors who may be displaced by effects of COVID-19, this helps create much needed hospital space for others.  SNF care without a 3-day inpatient hospital stay will be covered for beneficiaries who experience dislocations or are otherwise affected by the emergency, such as those who are (1) evacuated from a nursing home in the emergency area, (2) discharged from a hospital (in the emergency or receiving locations) in order to provide care to more seriously ill patients, or (3) need SNF care as a result of the emergency, regardless of whether that individual was in a hospital or nursing home prior to the emergency.

in-room rehab

Mission Health is coming up with innovative ways to keep residents engaged while practicing safe COVID-19 protocols

Necessity is the mother of invention.

And while we’ve always had infection protocols in place at our communities, we’re instilling even more stringent protocols in the wake of COVID-19 concerns. We’re striving to meet the rehab and engagement needs of our residents while keeping them safe.
Here’s some of what we are doing:

music symbols

Musical Memory/Cognition:
Name That Tune game—music
and memory techniques.
Playing music on a device isn’t necessary…humming a tune
can be just as fun!


Tracking the Days: Create a daily calendar with the residents to help with orientation, reference as to day, season, when to expect therapy sessions to take place.

mobile phone

Technology Management: Problem solving, recall, and other executive function skills by teaching residents to utilize their technology (Smart Phones and Tablets)

deck of cards

Games: Board and card games
require executive function skills
and communication skills: task initiation, organization, time management, attention, and working memory.

tooth brush

In-room Guidance: Taking activities of daily living and teaching in spaces like home for teethbrushing, tidying blankets, walking to the closet getting dressed, etc.

plate of food

In-room Meal Times: While not ideal, we’re increasing communication opportunities  while residents eat in their rooms

Is it a cold, the flu, allergies, or COVID-19 coronavirus?

what are typical SYMPTOMS

Covid-19 Coronavirus

Shortness of breath

the FLU


Runny nose
Sore throat
Stuffy nose

*more common in children

a cold

Fever (rare)
Mucus dripping down
   back of throat
Runny nose
Sore throat
Stuffy nose
Watery eyes

seasonal allergies

Itchy eyes
Runny nose
Stuffy nose
Watery eyes

Keep in mind: It’s possible to have these conditions without experiencing every symptom.

How long for symptoms to appear after exposure

Covid-19 Coronavirus

2-14 days

the FLU

1-4 days

a cold

1-3 days

seasonal allergies


How long do symptoms last?

Covid-19 Coronavirus


the FLU

3-7 days

a cold

7-10 days

seasonal allergies

As long as you’re exposed to allergens

If you start to feel sick, try not to panic or assume the worst.

  • COVID-19 shares some of the same symptoms caused by the flu and colds, including fever and coughs.


  • Remember, we’re still in the midst of cold and flu season, plus seasonal allergies are starting to kick in. If you’re feeling sick, one of those conditions is still the most likely cause.


  • For most people who are otherwise healthy, coronavirus does not cause serious health problems.

When should you seek care for COVID-19?

When you have a fever of 100.4 degrees F or higher, shortness of breath/difficulty breathing or a cough, call your doctor’s office or start a Virtual Visit or eVisit.

In case if an emergency, please call 911


don't shake hands

NO HANDSHAKING! Use a fist bump, slight bow, elbow bump, etc. Use ONLY your knuckle to touch light switches. elevator buttons, etc.

gas tank

Lift the gasoline dispenser with a paper towel or use a disposable glove.


Open doors with your closed fist or hip—do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and post office/commercial doors.

wipe stuff clean

Use disinfectant wipes at the stores when they are available, including wiping the handle and child seat in grocery carts.

Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been.

hand sanitizer

Keep a bottle of sanitizer available at each of your home’s entrances. AND in your car for use after getting gas or touching other contaminated objects when you can’t wash your hands immediately.


If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more!

Keep YOUR Spirits Up RECIPE

Antioxidant Berry Smoothie

This smoothie is packed with immune boosting vitamins & minerals including vitamin C, vitamin A, vitamin D, zinc, & B6.

strawberry smoothis


  • 3 cups strawberries and/or blueberries

  • 1 cup vanilla yogurt

  • 1 cup milk

  • ¼ cup honey

  • 1 banana

  • 8 ice cubes


  1. Place berries, banana, yogurt, honey, and milk in a blender. Blend until fruit is pureed.

  2. Add ice cubes and blend until smooth.

  3. Divide smoothie into four disposable cups with lids.

  4. Hold on ice below 40F for up to 1 hour.

  5. Discard any unused portions after 1 hour.