Our mission is to enhance the lives of those we serve and we do this by providing outstanding care that heightens patient and resident satisfaction through the Mission Experience.

Mission Health Management Group is here to help

The Mission Health Management Group offers management services across the post-acute care continuum. We assist states, regulators, receivers, lenders, landlords, payors, owners and providers with stabilizing operating, financial, clinical and regulatory performance and improving asset value for communities ranging from single site holdings to large regional portfolios.

Here's our story

The Mission Health Management Group specializes in operating, monitoring and consulting for troubled communities that require stabilization, strategic redirection and turnaround services. 
Over the last 18 months, the Management Group has managed 25 communities in its portfolio.  These contracts have included facilities in receivership, a CMS monitoring agreement and long-term management agreements in partnership with ownership groups.

Our Services

The Mission Health Management Group has entered into third-party management agreements and also consulting services in partnership with ownership groups, state and federal regulators, landlords and payors. We specialize in providing the following services:

  • Long-Term Management Agreements
  • Short-Term Management Agreements
  • Temporary Management Agreements
  • Management Agreements for Communities in Receivership
  • Monitoring of portfolios for landlords, payors and lenders
  • Clinical consulting services

Long-Term Management Agreements

Mission Health has partnered with ownership groups to provide successful long-term management services for communities. Our temporary manager agreements and short-term management agreements have the potential to convert into long-term management agreements, and several of our past agreements have done so.

Short-Term Management Agreements

Mission Health can contract with an ownership group, lender or landlord on a short-term agreement in order to assess performance, set a plan of action for improvement and stabilize a community through improved clinical, financial and operational performance.  This process can improve the asset value for a lender and help the community get back on track for an owner.

Temporary Management Agreements

Mission Health Management Group has has partnered with an ownership group, CMS and the state regulatory agency to serve as a temporary manager for a community that was placed on a fast-track process for closure.  We successfully improved the compliance and clinical performance to clear a survey and bring stability to the community. 

Management of Communities in Receivership

There are 20 communities in receivership that Mission Health Communities has provided management services for since March 2018.

1.
Mission Health Communities contracts with the receiver, state agency or the lender/landlord to provide day-to-day management services for the community in receivership.

2.
Our purpose is to foster these communities until new ownership is found. At this time, all 18 facilities have been successfully sold or are currently being considered for new ownership.

3.
Mission Health has successfully improved the value of these facilities through improved regulatory compliance, operational and clinical performance, financial performance and increased resident and staff satisfaction. This improvement has made the communities more marketable.

Monitoring

Mission Health can provide oversight services for landlords, lenders and payors in order to identify communities that need additional support or interventions and those that are headed in the wrong direction and need additional monitoring. The purpose is to prevent communities from reaching the level of operational problems that lead to not paying rent, bankruptcy, receiverships and closure.

Clinical and Operational Consulting

Mission Health can contract with an ownership group, lender, landlord or payor to perform various consulting services in order to assess performance, set a plan of action for improvement and stabilize a community through improved clinical, financial and operational performance.  

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By the Numbers

1200
Employees managed
5
Communities served

Our team

Our team is comprised of compassionate, executive professionals, each with 25+ years of industry experience. They understand the balance of high quality care and fiscal responsibility. Our professionals cover a complete range of disciplines, from clinical expertise to fiscal management, marketing, capital and strategic planning. For each project, we design the specific team and approach for success.

StuartLindeman

Stuart Lindeman

President and CEO

Tina Thomas

Tina Thomas

Sr. Vice President of Operations

Paris Girginis

Vice President of Clinical Reimbursement and Compliance Officer

Cheri Kauset

Cheri Kauset

Vice President of Business Development

Karen McDonald

Karen McDonald

Chief Clinical Officer

Michelle Delker

Michelle Delker

Chief Financial Officer

Results

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Staffing Results

  •  The use of contract or agency nursing staff decreased from 985 hours per week to 284 hours per week for a portfolio of 15 facilities in receivership.

  • A portfolio of three facilities was averaging 1,514 agency hours per week for nursing staff when Mission Health began managing the portfolio. This decreased to an average 382 hours per week after nine months of management.

Quality of Care
and Regulatory Results

  • The twenty facilities managed in receivership have had the average number of deficiencies per annual survey decrease from 13.8 deficiencies to 7.5 deficiencies.

  • Several communities have been recognized with the American Health Care Associations Bronze Quality award.
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Financial Results

  • A large portfolio of facilities that were in receivership for 18 months experienced a 5% increase in average daily census.

  • The same large portfolio experienced an improvement of net ordinary income from the first quarter it was in receivership of -$501,000 to an average quarterly net ordinary income of $1.0 million for the remainder of the time it was in receivership.

Contact us

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©2020

StuartLindeman

Stuart Lindeman

President and CEO

Mr. Lindeman is President and Chief Executive Officer of Mission Health.  Prior, he was a Senior Vice President for Revera Health Systems, where he was responsible for overall financial, clinical, operational management and direct P&L oversight for the U.S. division of Revera Inc., a 1.2 billion dollar Canadian-owned healthcare company that is a leading provider of senior care and has been in operation for over 50 years.  As Senior Vice President of U.S. operations, Mr. Lindeman led thirty skilled nursing/post acute centers with over 3,700 beds in nine states.  Mr. Lindeman’s additional responsibility included management of an Institutional Pharmacy and Therapy Company.  During his career, Mr. Lindeman also held positions as Regional Director of Operations for Extendicare Health Services, Inc., Regional Vice President of Operations for Meritcare and as an Administrator for Beverly Enterprise.  Mr. Lindeman holds a B.S. in Public Administration with a focus on Healthcare Administration from Avila University and is a Licensed Nursing Home Administrator.  Mr. Lindeman is a former Board member of the American College of Health Care Administrators and a current Board member of LTC 100 and the Washington Health Care Association.  Mr. Lindeman brings over 30 years of senior housing experience to Mission.

Tina Thomas

Tina Thomas

Sr Vice President of Operations

Ms. Thomas is a Sr Vice President of Operations for Mission Health.  Prior, she was a Regional Vice President for Hybris Health Systems and Revera Health Systems.  Ms. Thomas is a results-driven senior health care executive with over 19 years of experience in operations and financial systems development.  She is a demonstrated leader, who has consistently managed multi-million-dollar budgets annually and improves operational efficiency.  Ms. Thomas currently serves on the Minnesota Care Providers Board of Directors.  She is a former board member of the Connecticut Association of Health Care Facilities and served as a Member of Washington Health Care Association Group Retro and Quality Committee.  She also served as a member of the American Health Care Association Senior Examiner for Silver Quality Award Committee.  Ms. Thomas holds a B.H.S. in Health Care Administration from the University of Kentucky and is a Licensed Nursing Home Administrator.

Paris Girginis

Vice President of Clinical Reimbursement and Compliance Officer

Mr. Girginis who is now the Vice President of Clinical Reimbursement and Compliance Officer, held the position of Director of Clinical reimbursement at Mission Health for over 3 years. Mr. Girginis has over 20 years of Health Care experience, and prior to Joining the Mission Health Team his experience included District Director of MDS and Case Mix for Consulate Health Care and Director of Clinical Reimbursement for Airamid Health. During his years of service Mr. Girginis has developed a passion for Clinical Reimbursement, and through his clinical expertise has implemented systems and processes to achieve superior reimbursement results across multiple states. Mr. Girginis is an alumnus of Northeastern University Boston MA, and holds a nursing degree from Northern Essex College, Haverhill MA. Mr. Girginis and his family currently reside in Tampa, Florida.

Cheri Kauset

Cheri Kauset

Vice President of Business Development

For the last 5 years, Ms. Cheri Kauset has used her wealth of healthcare experience as a marketing and communication leader to guide her in her role as Vice President of Business Development. With 50 health centers in 6 states, Cheri focused on building a brand that exemplified the Mission Experience for each resident, employee, and community partner. Her commitment to creating and enhancing innovative new approaches to customer and employee satisfaction lead to her promotion to Vice President of Customer Experience. Now, she utilizes her talents to drive and support culture and organizational enhancements, creating and implementing employee engagement programs for Mission Health, as well as managing the effective communications and brand development team.  Previously, Ms. Kauset served as Vice President of Marketing and Communications for Revera, Inc. for over 20 years, where she implemented initiatives for 30 health centers in 9 states.  She currently resides in Tampa, Florida with her family.

Karen McDonald

Karen McDonald

Chief Clinical Officer

Ms. McDonald is the Chief Clinical Officer of Mission Health.  Most recently, she was Vice President of Quality for LaVie Management Services responsible for the overall clinical and quality outcomes of fifty-eight skilled nursing facilities in fourteen states.  Before that, she completed an eighteen year career with Fundamental Clinical Consulting/Trans Health/Integrated Health Services culminating in the role of Senior Vice President Clinical Services where she was responsible for the overall clinical and regulatory practice in all settings including Skilled Nursing, Hospice, LTC Acute Hospitals, Acute Hospital, Home Care, Personal Care and Assisted Living Centers.  She is a member of Nurse Executive Council and holds a diploma in nursing from Fanshawe College (Canada) and a BSN from the University of North Carolina Chapel Hill.

Michelle Delker

Michelle Delker

Chief Financial Officer

Michelle Delker is Mission Health’s Chief Financial Officer.  Ms. Delker has more than 14 years of experience. Before Mission Health, she was controller at Physician Partners of America, where she spearheaded design of a general ledger account structure and internal operating performance metrics, including creating reports designed for constant monitoring of performance. She also managed treasury function, designed and analyzed key financial metrics and served as chair of the Expense Reduction Committee. Ms. Delker was also a CPA for seven years at Granite Services. She has a Master of Science in accounting from the University of Tampa, and a Bachelor of Arts degree in accounting from Simpson College.